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GDPR

GDPR Compliance

The Piconrue – Musée de la Grande Ardenne website complies with the new European GDPR legislation (General Data Protection Regulation).

Privacy

We respect our visitors’ privacy; please click on this link to read our privacy policy.

Data Storage

Our website is hosted by Butterfly Pixel, whose data centre is located in Paris (France) and managed by Online SAS.

Secure Communications

When you submit your details on our website via the contact form, your data is encrypted using an SSL certificate (https) to ensure its security.

Data transmitted

Data submitted via our contact form is stored in our database for a maximum of one year, after which it is deleted.
A copy of the information submitted is sent to you via the email address provided on the contact form.
In the confirmation email you receive, you will also find a link allowing you to delete your data with a single click.

When you make a booking, your details are retained so that we can process your order. If, one year after your booking, you have not placed another order, your booking details will be deleted.

Respect for your data protection rights

Both our hosting service and our website are covered by a maintenance contract to ensure they remain technically up to date and to prevent security risks.
Data submitted via the contact form is stored on our server. In addition to the mechanisms in place to view and delete the data submitted, you are welcome to contact us via the email address info@piconrue.be to check that:

 
  • Your data has indeed been deleted;
  • Check the accuracy of the data submitted;
  • Correct the data submitted;
  • Any questions you may have regarding the processing of your personal data.

For any enquiries, please use the following email address: info@piconrue.be.