The Musée de la Grande Ardenne’s commitments
We process your data confidentially and in accordance with national and international provisions, including, amongst others, the Belgian Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data, as amended by the Act of 11 December 1998.
Purpose of processing your personal data
By providing us with your personal data, you give us your express consent to process this information for the purposes set out below. Your data is stored in the Musée de la Grande Ardenne’s databases and we process it for the purposes of customer management, publications and the services we offer, in order to improve the quality of our services and to inform you of new services and products from the Musée de la Grande Ardenne. You may object to the processing of your personal data at any time and without having to provide any justification.
Cookies
We may occasionally use cookies to provide you with a better service.
A cookie is a small file stored by a website on your computer: this cookie can be retrieved during a subsequent visit to the same site.
The cookie cannot be read by any website other than the one that created it.
We use cookies for administrative purposes, for example to record your preferences for certain types of information or your login details, which will save you from having to re-enter the same details each time you visit our site.
Most cookies are only active for the duration of a single session or visit.
None of them contain information that would enable you to be contacted by telephone, email or post.
You can also configure your browser to notify you each time a cookie is created or to prevent them from being created (in which case, certain services that require cookies will no longer be available).
Publication and disclosure of your personal data
- Your right to information
The data controller responsible for processing your personal data is Piconrue – Musée de la Grande Ardenne ASBL, whose registered office is situated at 2 Place en Piconrue, 6600 Bastogne, Belgium. Any queries you may have regarding the collection and processing of your data may be addressed to this address. For more general information, you may always contact the Commission for the Protection of Privacy, within the Ministry of Justice, whose website can be found at the following address: www.privacycommission.be - Your right of access, objection and rectification
Upon submission of a dated and signed written request to the Musée de la Grande Ardenne, you may, after proving your identity (copy of your identity card), obtain, free of charge, written confirmation of the personal data held about you and, where applicable, the rectification of any data that is inaccurate, incomplete or irrelevant. A copy of your data will be provided to you no later than 15 days after receipt of your request
Breach of privacy
The Musée de la Grande Ardenne may be required to disclose your personal data at the request of a legal authority or in good faith where it considers that such action is necessary to comply with any applicable law or regulation.
This would also apply in the event of legal proceedings brought against the Musée de la Grande Ardenne and/or the website to protect or defend the rights or property of the Musée de la Grande Ardenne, the website or the users of the Musée de la Grande Ardenne.
The Musée de la Grande Ardenne may be required to disclose this data in order to intervene, in extreme circumstances, to protect the personal safety of users of the Musée de la Grande Ardenne and/or the website, or the general public.
Your rights regarding your personal data
If, at any time, you believe that our website is not respecting your privacy, please inform us by email at the following address: info@museegrandeardenne.be
. We will do our utmost to identify and rectify the problem.
